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Terms and Conditions of Use


Overview

By using any one of our Sites(url: www.annie.com.cn, www.annieflower.com.cn), you understand and agree to be legally bound by these Terms and Conditions and to follow these Terms and Conditions and all applicable laws and regulations governing our Sites. The Terms and Conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by AnnieFlower("we" or "us"). We reserve the right to change these Terms and Conditions at any time, effective immediately upon posting on our Sites.

Order Acceptance

We may require additional verifications or information before accepting orders.

Privacy

We respect and make efforts to protect the privacy of all users of our Sites. Our current Privacy Policy available at http://www.chinaflower.com.cn/security.asp is incorporated herein by reference and made a part of the Terms and Conditions.

Shipping and Delivery

AnnieFlower, in conjunction with our service providers, will attempt to deliver a product on the requested day. However, we cannot guarantee the time of delivery though we will try out best to deliver at the time period you prefered. Our current Privacy Policy available at http://www.chinaflower.com.cn/delivery.asp is incorporated herein by reference and made a part of the Terms and Conditions.

Substitution

Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. Our current Substitution Policy available at http://www.chinaflower.com.cn/substitution.asp is incorporated herein by reference and made a part of the Terms and Conditions.

Orders

AnnieFlower does not allow orders to be edited or cancelled within forty-eight (48) hours of the requested delivery date, or within the seven (7) days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, because of our extremely high volume of orders during these times. However, we are pleased to know your prefered changes and will try our best to meet them.

Special offers, coupons, or discounts cannot be used in conjunction with other offers. Limit one promotion per order.

Guarantee and Disclaimers

AnnieFlower guarantees to ship only the freshest flowers, fruits, and other items at local regions and guarantee 100% customer satisfaction.

WITH RESPECT TO EITHER OF OUR GUARANTEES, OUR SOLE MAXIMUM LIABILITY WILL NOT BE MORE THAN TO REFUND THE PURCHASE PRICE OR TO REPLACE AND DELIVER EQUIVALENT PRODUCT ITEMS, AS APPROPRIATE, AS SOON AS REASONABLY POSSIBLE. THE APPLICABLE GUARANTEE MUST BE BROUGHT WITHIN FIFTEEN (15) DAYS AFTER DELIVERY OR WE SHALL NOT BE LIABLE AND YOU WILL HAVE WAIVED ANY AND ALL RELATED CLAIMS REGARDING SUCH PRODUCT ITEMS.

Copyrights and Trademarks

Each of our Sites is owned and operated by us. Unless otherwise specified, all materials appearing on our Sites, including the text, site design, graphics, logos, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of AnnieFlower, ALL RIGHTS RESERVED.

Accounts

You agree that you will not misuse or abuse account access and passwords. You agree that you will use only your password and that you will take all reasonable precautions to protect its secrecy.

Feedback

We welcome all comments, feedback, information, or materials (“Feedback”), which you submit to us by email or otherwise through or in conjunction with any one of our Sites. Please note that Feedback shall be considered non-confidential and become the property of AnnieFlower. By submitting Feedback to us, you agree to a no charge assignment to us of all right, title and interest in copyrights and other intellectual property rights on a worldwide basis to the Feedback. We shall be free to use Feedback on an unrestricted basis.

Restrictions

You must have a valid credit card or other online payment method, with full authority to use it, to submit an order through any of our Sites. You agree not to use any of